Last updated March 26,2021
Last updated March 26,2021
This information is used for internal purposes by our technical support staff, our agents, and sub-contractors.
If you become aware that an underage user has created a User Account using false, stolen, or otherwise misleading information, please contact us immediately pursuant to the methods outlined at the bottom of our homepage.
WHERE WE STORE YOUR PERSONAL DATA
From time to time your data may also be transferred to and processed on servers situated in other jurisdictions for the purposes set out below, including backup and disaster recovery. Such processing may be performed by us or on our behalf, by our staff, agents and sub-contractors who may be located anywhere in the world. By submitting your personal data, you agree to this storing, transfer, and processing.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy statement and will encrypt certain portions of your personal data where appropriate, including payment transactions if applicable. If we ever decommission or reallocate any computer equipment we will ensure that all sensitive information contained on such equipment will be permanently erased either using specialist software or by physically damaging the equipment.
Where you have chosen a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential and for preventing any unauthorized use of your account. We do not permit you to share your user name and password with any other person nor with multiple users on a network.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to or uploaded on the Website, which takes place at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
At any time, you can easily opt in to or opt out of receiving further marketing from us or our carefully selected third parties by updating your account profile. Third-party content may from time to time appear on the Website or be accessible from the Website via links to other websites and/or mobile apps. If you follow a link to any of these websites and/or mobile apps, you leave the Website and enter sites that may or may not have their own privacy statements. We have not reviewed, do not monitor and are not responsible for the content on such websites and/or mobile apps or for the terms of their privacy statements. Please check these statements before you access or submit any personal data to these websites.
We may disclose your personal information to third parties:
Our agents or subcontractors who are given access to your personal information will be required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for us.
You can request a copy of the personally-identifiable information that we have collected about you via the Website by contacting our Customer Services team at the address below.
For the added security of your personal information, when you request a copy of the personally-identifiable information that we have collected about you via the Website you will be asked to provide us with proof of identification.
Any request for a copy of the personally-identifiable information that we have collected about you via the Website may be subject to a fee of $20 to meet our costs in providing you with this information.
You can also have factual inaccuracies in the personal information that we hold about you corrected by contacting our Customer Service team, who may require you to send in supporting documentation.
We may amend or vary this statement at any time and with immediate effect by updating this web page and, whilst we will seek to notify you of such changes beforehand, we may not always be able to do so, so you should check this web page every time you visit the Website to review the then current privacy statement.
The terms of this privacy statement are to be governed by and construed in accordance with the laws of Canada and any disputes that cannot be resolved shall be subject to the exclusive jurisdiction of the courts of Canada.